Contact information

Contact Us

Last updated: October 16, 2026

At The Wiggly Tale, we're always happy to help! Whether you have a question about our products, need assistance with an order, or would like help with shipping, returns, or refunds, our support team is here for you.

Customer Support

For all inquiries, please contact us using the details below.

Store Name: The Wiggly Tale

Email: customersupport@thewigglytale.com

How We Can Help

You can contact us for assistance with:

Product information and questions
Order status and tracking updates
Shipping and delivery inquiries
Returns, refunds, and exchanges
Damaged, defective, or incorrect orders
General feedback and other concerns

Response Time

We aim to respond to customer inquiries within 24–48 business hours. During busy periods, holidays, or unexpected delays, our response time may be longer. We appreciate your patience and understanding.

Order Inquiries

If you're contacting us about an existing order, please include your order number and the email address used at checkout. This helps us locate your order and assist you more efficiently.

Our Commitment

At The Wiggly Tale, we're committed to providing a positive shopping experience for you and your furry friends. We'll do our best to address your questions and concerns as promptly and helpfully as possible.